Privacy Policy
Privacy Policy
This Privacy Policy describes how information is collected, used, and protected when you use Daily Anchor.
INFORMATION WE COLLECT
We may collect personal and non-personal information from you through your interactions with our website, communications, and social media platforms. This information is collected in the following ways:
1. Information You Provide Directly
When you interact with us, you may voluntarily provide personal information such as your name, email address, phone number, and any other details you submit through forms, account registrations, or direct communications.
2. Website Usage Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior. This may include your IP address, browser type, pages visited, time spent on pages, referring URLs, and other analytical data collected through cookies or similar tracking technologies.
3. Email & SMS Communications
If you communicate with us via email or SMS, or opt in to receive messages, we may collect and store your contact information, message content, and engagement data. This includes whether messages are opened, links are clicked, and responses (such as replies or selections like “YES” or “NO”) are received. This information is used to provide and improve our services, including personalized communications and accountability tracking.
4. Social Media Interactions
If you engage with us on social media platforms, we may collect information that you make publicly available, such as your profile name, comments, messages, likes, shares, and other interactions with our content. This information may be used to respond to inquiries, improve our content, and better understand our audience.
5. Information from Third Parties
We may receive information about you from third-party services that help us operate our business, such as marketing platforms, analytics providers, or social media networks. This information is used in accordance with this Privacy Policy.
6. Financial Information
If you make a purchase or payment, your payment information is processed securely by our third-party payment processor, Stripe. We do not store or have direct access to your full payment card details. However, we may collect and retain limited transaction-related information such as your billing name, email address, payment status, and transaction history for recordkeeping, customer support, and service fulfillment purposes.
HOW WE USE YOUR INFORMATION
We use the information we collect to operate, improve, and personalize our services. Specifically, we may use your information for the following purposes:
1. To Provide and Deliver Services
We use your information to set up and manage your participation in our programs, including delivering emails, SMS messages, and other communications related to your selected experience.
2. To Personalize Your Experience
Your information allows us to tailor content, reminders, and accountability check-ins based on your preferences, selected goals, and past interactions.
3. To Track Engagement and Progress
We use engagement data—such as message opens, link clicks, and responses (including “YES” or “NO” replies)—to track participation, measure progress, and support accountability features within the service.
4. To Communicate With You
We may use your contact information to send important updates, respond to inquiries, provide support, and deliver service-related notifications. These communications are considered part of the service you have requested.
5. To Improve Our Services
We analyze usage patterns, engagement trends, and feedback to better understand how our services are used and to make improvements to functionality, messaging, and overall user experience.
6. To Process Payments and Transactions
We use transaction-related information to process payments, maintain records, and manage purchases made through our platform, including those handled by our payment processor, Stripe.
7. To Maintain Security and Prevent Misuse
We may use your information to monitor for suspicious activity, enforce our terms, and protect the integrity and security of our services.
8. To Comply With Legal Obligations
We may use or disclose your information as required to comply with applicable laws, regulations, legal processes, or governmental requests.
WHEN DO WE COLLECT INFORMATION
We collect information from you at various points when you interact with our services, including when you visit our website, submit forms, make a purchase, or communicate with us via email or SMS. We also collect information when you engage with our messages—such as opening emails, clicking links, or responding to check-ins—as well as when you interact with us on social media platforms. Additionally, we may collect information throughout your participation in our programs to support service delivery, personalization, and progress tracking.
HOW WE PROTECT YOUR INFORMATION
We implement a variety of security measures to help protect your personal information when you access or use our services. These measures include the use of secure networks, restricted access to personal data, and safeguards designed to protect against unauthorized access, alteration, disclosure, or destruction of your information. Sensitive data, such as payment information, is processed through trusted third-party providers like Stripe and is not stored on our servers. While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
DATA SHARING PLEDGE
We value your privacy and are committed to protecting your personal information. We do not sell, trade, or rent your personal information to third parties for marketing or promotional purposes.
We may share your information only in limited circumstances necessary to operate our services. This includes sharing information with trusted third-party service providers who assist us in delivering our services, such as email and SMS delivery platforms, analytics providers, and payment processors like Stripe. These third parties are only given access to the information necessary to perform their specific functions and are obligated to protect your information.
We may also disclose your information if required to do so by law, to comply with legal processes, or to protect our rights, property, or safety, as well as that of our users or others.
Other than these limited situations, your information remains private and is used solely to support and improve your experience with our services.
SMS/TEXT MESSAGE PRIVACY
If you opt in to receive SMS/text messages from us, we will use your phone number solely to deliver service-related communications, including reminders, check-ins, and responses related to your participation. Message frequency may vary depending on your selected program.
We may collect and store information related to your SMS interactions, including message delivery status, timestamps, and your responses (such as “YES” or “NO”) to support service functionality, personalization, and engagement tracking. This information is used to improve your experience and the effectiveness of our communications.
We do not sell or share your phone number or SMS consent with third parties for marketing purposes. SMS communications may be facilitated through trusted third-party service providers who assist in message delivery and are required to safeguard your information.
You may opt out of SMS communications at any time by replying “STOP” to any message. Message and data rates may apply based on your mobile carrier. You may also reply with "HELP" or send an e-mail to info@dailyanchor.org for assistance.
YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information. These may include:
1. Right to Access
You have the right to request access to the personal information we hold about you.
2. Right to Correction
You may request that we correct or update any inaccurate or incomplete information via e-mail to info@dailyanchor.org
3. Right to Opt-Out
You have the right to opt out of receiving communications from us, including emails and SMS messages, at any time.
4. Right to Data Portability
You may request a copy of your personal information in a commonly used, machine-readable format.
5. Right to Restrict Processing
You may request that we limit how your personal information is used in certain circumstances.
6. Right to Withdraw Consent
If we rely on your consent to process your information, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in this Privacy Policy. We will respond to your request in accordance with applicable laws.
Changes to This Policy
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.